Canadian Customer Warranty & Return Policy
IRUNGUNS LLC maintains a Type 8 FFL, which allows us to move firearms back and forth between borders. Our warranty is directly with the manufacturer in the US. Should you have a dilemma with your purchase, please email us with your concern, include your invoice number and clear pictures of the issue and we will provide you with an Return Merchandise Authorization form (RMA). Once you have shipped your item back to our Canadian warehouse we will incurr the shipping and export costs to return the item back to the manufacturer in the US. Once the item has been repaired by the manufacturer, we will export it back into Canada and ship it back to your address on file, at our expense. Please allow 60 - 90 days for warranty repair, depending on the manufacturer.
Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
Should products have a life time warranty, IRUNGUNS LLC will facilitate the return of these products to the manufacturer for up to 1 year from purchase date. Thereafter shipping and export costs occurred will be the responsibility of the consumer
Return Policy For All Exports To Canada
There will be no refund on any defense articles, special orders or firearms after the start of the final transfer through the RCMP or an end use certificate or permit has been issued, applied for or the firearm or item is in transit or once received in Canada.
Should you wish to cancel your accessory order after it has been brokered, shipped and/or imported into Canada there will be a 25% restocking fee applied to recover all disbursements and there will be no refund on the shipping.
Should you not check with us first and purchase a prohibited firearm, accessory or optic from this site for the purpose of exporting it to Canada you will be charged a 25% restocking fee. Please ensure you have taken the time to reasearch your firearm or accessory to ensure admissability into Canada prior to purchasing it.
Warranty on all products are warrantied through the manufacturer. Should products have a life time warranty, IRUNGUNS LLC will facilitate the return of these products to the manufacturer for up to 1 year from purchase date. Thereafter, IRUNGUNS will still warranty your product through the Manufacturer but shipping and export costs incurred will be the responsibility of the consumer.
There is a 25% restocking charge on all cancellations.
We no longer offer combined shipping for Canadian Orders.
Please understand we do not charge to pin your magazines. Being that as it may, we do our best to ensure that they are pinned properly. Certain magazines and one offs are very difficult to pin and to ensure they are pinned accurately there may be the instance where we have to drill more than one hole. This happens very rarely and we do apologize for this but due to the manufacturer using different followers and springs we can not be held accountable should this need to be done as we are altering a factory product to make it admissible for the Canadian market. Should the magazine not function properly please contact our office and we will get you looked after.
There will be no refunds offered should you order the wrong magazines once they are shipped from the US to Canada.